Last Updated: July 21, 2024

At Path to Wellness Clinic of Chiropractic (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit www.flemingisland.ptwclinic.com (the “Website”) or communicate with us, including by phone and text message.

1) Acceptance of This Privacy Policy

By accessing or using our Website or providing your information to us, you agree to this Privacy Policy. If you do not agree, please do not use our Website.

2) Information We Collect

We may collect the following types of information:

A) Personal Identification Information

- Such as your name, phone number, email address, and appointment-related details.

B) Health Information

- Information related to your health history, symptoms, and treatment plans, collected to provide chiropractic care and related services.

C) Payment / Financial Information

- Payment details used to process transactions and billing.

D) Website Usage Information

- Information about how you use our Website (for example, pages visited and general traffic patterns) through cookies and analytics tools.

3) How We Use Your Information

We use the information we collect to:

- Schedule and manage appointments

- Communicate with you about appointments, services, and clinic-related updates

- Provide chiropractic care and related clinic services

- Process payments and billing

- Improve our Website and patient experience

- Maintain security and prevent fraud

4) Text Messaging and Mobile Information (A2P Compliance)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you choose to receive text messages from us, message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP.

5) Data Retention

We retain your personal information only for as long as necessary to provide services and comply with legal, regulatory, and operational requirements. When information is no longer needed, it will be securely deleted or anonymized.

6) Use of Service Providers for Operational Support

We may use trusted service providers to support essential clinic operations such as:

- Payment processing

- Appointment scheduling and patient communication tools

- Customer support systems

- Website hosting, performance, and security services

These providers are permitted to access information only as needed to perform services for our clinic and are required to protect it.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

7) Legal Requirements

We may disclose information when required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

8) Your Rights

Depending on your location and applicable laws, you may have rights to:

- Request access to your personal information

- Request correction of inaccurate information

- Request deletion (when permitted by law)

- Request a copy of your information in a portable format

To exercise these rights, please contact us at: [email protected]

9) Cookies

Our Website may use cookies to improve functionality and user experience. You can disable cookies through your browser settings, but some parts of the Website may not function properly.

10) Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we become aware such information was collected, we will delete it.

11) Security Measures

We use reasonable administrative, technical, and physical safeguards to protect your personal information, including access controls and secure systems. However, no online system can be guaranteed 100% secure.

12) External Links

Our Website may include links to websites not operated by us. We are not responsible for the content or privacy practices of external websites. We encourage you to review their privacy policies separately.

13) Analytics

We may use analytics tools (such as Google Analytics) to understand Website usage and improve performance. You may opt out of Google Analytics by visiting:

https://tools.google.com/dlpage/gaoptout/

14) Contact Us

If you have questions, please contact us:

Path to Wellness Clinic of Chiropractic

Email: [email protected]

Phone: (904)-644-8100

15) Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.